IT Service Management (ITIL)  
“ITIL® (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world.”

This is a direct quote from home office of the Office of Government Commerce (OGC), an agency of the federal government of United Kingdom. So what is ITL? ITIL is a set of Best Practices for managing key IT Service Management Delivery and Support processes in an IT organization or in a IT department of a non IT organization. It does not matter how small or big an organization is, ITIL is still relevant and can its processes can be utilized in some shape or form to align IT to the organizations core business strategy.

ITIL

ITIL® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools. The best practice processes promoted in ITIL® support and are supported by, the British Standards Institution's standard for IT service Management (BS15000).

Learn more about ITIL Certifications

How GA Services can help to you?

There is no dearth of coaching classes, online and classroom courses who offer ITIL material. While all of them are good and do provide some level of preparation and advise to clear the exam, none provides real training in ITIL fundamentals and concepts, where ITIL certification is more than just a certification and helps an individual and teams in an organization to learn and really apply this knowledge at their work place.

Remember there is no real value obtained from ITIL certification unless that knowledge is applied and used. We at GA Services do not offer a magic bullet for success. However we do promise two things –

One you WILL clear the ITIL exam with flying colors. The only thing we need from you – time commitment and a willingness to learn

Two, you WILL get real life examples about ITIL implementation in various organizations from our experienced tutors (available online as well) along with Best Practices, do’s and dont’s and common pitfalls to avoid – all resulting in you using what you have learned in your training to apply this knowledge to the real world.

On top of all this, we at GA Services differentiate ourselves by providing you ITIL consulting (free of cost, yes free of cost but only online via email and phone) to help you apply your knowledge of ITIL in the real world. This 30 day offer comes completely free of cost at no additional charge to you if you enroll for our 5 day online coaching class.


What does GA provide?

GA provides the entire range of services required to help you prepare and succeed in your ITIL quest and journey. We provide –

A) Online and Contact course material for all three levels of ITIL exam including
Study Material
Sample Questions
Preparation Tips

B) ITIL Consulting from experts to help you apply your knowledge of ITIL in the real world