ITIL Certifications
| ITIL
qualifications are available only from accredited Examination
Institutes (EI).These are organizations that have proven track record
in the provision of examinations and have excellent reputation.
Currently there are only two accredited examination providers –
The Dutch foundation, ‘Exameninstituut voor Informatica’
(EXIN) and the UK ‘Information Systems Examination board’
(ISEB). EXIN and ISEB cooperate to offer a full range of ITSM qualifications at following three levels –  Foundation Certificate in IT Service Management Practitioner Certificate in IT Service Management Manager Certificate in IT Service ManagementFoundation certificate is designed to provide a foundation level of knowledge in IT Service Management. It is aimed at all personnel who wish to become familiar with the best practices in IT Service Management as defined in IT Infrastructure Library (ITIL) guidelines. In particular, it enables people to understand the terminology used within the ITIL approach. The Practitioner Certificates are aimed at those who take part within their organization in managing and optimizing specific within the IT Service Management discipline, and performing the activities that belong to those processes. Practitioner’s certificates are provided for several IT Service Management processes, or clusters of processes, like for Release Management, Change Management, Configuration Management etc. The Manager’s certificate is aimed at those who need to demonstrate a capability of managing ITIL based solutions across the breadth of the Service Management subjects. To be eligible for giving Manager’s certificate, a Foundations certification along with accredited training course is a prerequisite.  |
| How do individuals and organizations benefit from ITIL and ITIL Certification? Qualification of professionals in IT Service Management (ITSM) is of increasing importance to both companies as well as individual professionals. ITIL not only enables staff in an organization to speak a common language but enhances their proficiency and effectiveness in their day to day IT activities in Service Delivery and Support. Why is it important to get certified? Earning an independent certificate represents a solid evidence of a participant’s successful completion of the course requirements. It demonstrates one’s dedication to becoming more competent and valuable to your organization and the customers the organization serves. Value for Individuals Strengthen your skills and improve your performance on the job Update and Upgrade your knowledge in the field of IT Service Management Enhance your value to your employer Qualify for jobs that require special knowledge Launch a new career Receive recognition Stay competitiveValue for Organizations Getting certified also provides value to your employer and your customers Better use of available resources Enables staff to speak a common language and vocabulary Proven quality of IT staff Possibilities to distinguish who is skilled for the job Rewards and Recognition & challenges for employees |
